Cantina Assistant Manager - Requisition Job Temecula area,California USA,Restaurant/Food Service

Position: 1882 Cantina Assistant Manager - Requisition #586311
GENERAL SUMMARY

The 1882 Cantina Assistant Manager oversees the entire restaurant/outlet in the absence of the 1882 Cantina Manager. This position is responsible for ensuring maximum guest satisfaction and dining pleasure by maintaining high service standards and operational procedures.

FOUR DIAMOND SERVICE AGREEMENT

All team members will demonstrate a Four Diamond commitment to customer service by delivering and maintaining the quality standards established by Pechanga Resort and Casino.

KEY RESPONSIBILITIES

Carry out policies and procedures of Pechanga Resort Casino.

Ensure proper service as specified in the outlet’s standards of service manual.

Operate the restaurant/outlet according to the manager’s specifications.

Respond promptly to guest comments, referring culinary and beverage issues to the outlet chef and beverage manager.

Ensure compliance with all rules, regulations, and procedures.

Handle administrative duties as directed by the outlet manager, including disciplinary actions and scheduling.

Substitute for cashiers as needed and understand cash handling and POS operations.

Supervise, plan, and direct outlet personnel daily, including station assignments, attendance, and coaching to meet service standards.

Order supplies to maintain proper par levels for beverages and food items.

Have a working knowledge of the food served and familiarity with various cuisines.

Perform all departmental positions as needed, including serving, busing, hosting, and expediting.

Be aware of nutritional and health requirements, including dietary restrictions.

Work all shifts within the outlet as required.

Maintain proper labor costs as directed by the F&B Director.

Assist in preparing weekly and monthly forecasts.

Follow up on maintenance requests and equipment needs.

Provide weekly menu and service training per Pechanga standards.

Conduct daily pre-shift meetings.

Manage inventory of china, silverware, and glassware.

Perform other duties as assigned.

ACCOUNTABILITY

The Assistant Manager is responsible for the outlet in the absence of the manager, including hiring, disciplinary actions, employee relations, forecasting, and budgeting.

QUALIFICATIONS AND GUIDELINES Experience/Training/Education

High school diploma or GED required; 3-6 months related experience or equivalent education and experience.

Communication Skills

Ability to interpret safety rules, operate manuals, write reports, and speak effectively in groups.

Mathematical Skills

Ability to perform basic math, compute rates, ratios, percentages, and interpret graphs.

Reasoning Ability

Ability to follow instructions, solve problems, and interpret various forms of instructions.

Certificates, Licenses, Registrations

Gaming Class “A” License
Food Handlers or Serve Safe Certificate
TIPS Certification or equivalent
10 Key punch
Typing 30+ words per minute

Skills/Abilities

Positive attitude and professional demeanor
Effective eye contact and communication
Ability to work under stress and handle challenges

DISCLAIMER

This description provides a general overview of the role and is not exhaustive of all duties, responsibilities, and qualifications.

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