Area Associate, Temecula Promenade - Part Time

Overview

Macy's is more than just a store. We’re a story about innovations and traditions, inspiring stores and irresistible products, and memorable experiences for customers and colleagues alike.

Job Overview

As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer's needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments.

You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty — making each visit meaningful and successful.

This role goes beyond being just a cashier. The customer is at the heart of everything we do every day. If you’re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit. You will help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

How our Selling Colleagues spend their day

• Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions so they’re fully informed and ready to engage, educate, and sell with confidence.
• On the floor, they focus on the customer — offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships.
• Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
• They always Finish Strong — sharing our Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.
• We believe service starts with each other — supporting one another with honesty, care, and collaboration to better serve our customers and communities.
• We know excellence is a journey. We strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results.

Hours and eligibility — Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules include weekend shifts. Hours are dependent on business needs and colleague availability. Information regarding hours needed for benefit eligibility can be found here.

Who You Are

• Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality
• Must be able to communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Comfortable communicating and collaborating with customers and colleagues
• Ability to meet daily sales goal challenges
• Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture, able to adapt to changing priorities
• Can work independently but collaborates well with a team
• Comfortable handling electronic devices

Essential Physical Requirements You Will Perform

• Talking, lifting, constant movement, standing, and reaching with arms and hands
• Standing for extended periods, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, reaching above eye level
• Close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and handheld equipment to process transactions

What We Can Offer You

Join a team where work is rewarding and fun. We offer a dynamic, inclusive…