Retail Store Manager

Job Description

Are you ready to inspire a store team to deliver inspirational guest experiences and build the LEGO® brand? Join the LEGO® Brand Retail team as a Store Manager at our Promenade at Temecula in Temecula, CA and ensure that the LEGO Brand, vision, and values are exemplified in all store operations and guest interactions. You will empower the team around you to drive sales while providing a signature experience for every guest.

Create an environment where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance.

• Demonstrate results orientation by meeting and exceeding Key Performance Indicators, overcoming obstacles and uncertainty, supervising business processes, maintaining impeccable merchandising and cleanliness standards, and enhancing efficiency and profit by maintaining sound operational practices.
• Be a role model for guest experience by ensuring the execution of our service model, striving to complete all monthly mystery shops, enhancing repeat business by creating NPS promoters, inspiring and coaching sales associates to consistently deliver exceptional branded experiences.
• Lead your team to continued success by recruiting and developing a highly productive and collaborative team, communicate through active coaching and performance management, inspire your team to deliver signature experiences, and ensure continuous learning by providing continuous product knowledge and service training.
• Develop your team by ensuring they can articulate what a LEGO brand experience looks like, unlock their potential using the LEGO Core Proficiencies and build your team bench for future growth by identifying and developing top candidates for promotion.
• Demonstrate collaboration by working effectively with your peers, partners and others to drive big‑picture business performance and create a positive, cooperative working environment.
• Deliver inspirational retail experiences built on LEGO Brand values.

• Proven management experience in a retail environment.
• Experience with the following:
  Point of Sale systems;
  Loss prevention and cash management;
  Recruitment, selection and training;
  Scheduling and payroll management;
  Performance management and conflict resolution skills;
  Space management and visual merchandising expertise;
  Effective organizational, verbal and written communication skills;
  Demonstrated computer proficiency.
• Physical specifications:
  Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs.

The salary for this position has a range of $64,428.00 - $96,642.00 based on anticipated responsibilities, market benchmarks, and organizational constraints.

• Family Care Leave – enhanced paid leave options for those important times.
• Insurances – all colleagues are covered by our life and disability insurance.
• Wellbeing – access to the Headspace App and well-being initiatives and programs.
• Colleague Discount – generous discount from day 1.
• Bonus – reward through our bonus scheme when goals are reached and if eligible.
• Workplace – hybrid work policy, average 3 days per week in the office.

The LEGO Group is highly committed to equal employment opportunity and equal pay and encourages applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply.

Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening as a condition of the offer.

We conduct drug screening as part of our drug‑free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement – LEGO systems endeavors to make  accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860‑763‑7777, option #3.

We want you to lead a LEGO Brand Retail store team! If you are confident that you have what it takes to succeed in this full‑time, regular role, apply now. Applications are reviewed on an ongoing basis.