Sales Consultant

Job Summary

Join the dynamic team at La‑Z‑Boy to advance your sales career with competitive base wages and unlimited commissions on all sales. The role focuses on providing exceptional customer service, applying the La‑Z‑Boy selling process, and building long‑term relationships with customers to drive sales and profitability.

What you’ll be doing:

• Guiding high‑end clients through a premium sales experience.
• Creating inspired spaces with world‑class furniture and décor.
• Curating luxury looks while earning commissions with no ceiling.

• Training Pay: $21.00 per hour for 2‑6 weeks (no commission).
• Post‑Training Pay:
  Base pay $18.00 per hour plus commission on written sales.
• Commission: UNCAPPED—3% on La‑Z‑Boy Design sales and 2% on other sales.
• Bonus opportunity: up to $1,500 quarterly based on individual sales goals.
• Average annual earnings after training: $45,000–$65,000+ (base, bonus, commission).

• Drive sales and contribute to store sales goals by selling furniture, accessories, and services.
• Promote the Design program and support the Designer to achieve sales goals.
• Execute the La‑Z‑Boy selling process and provide a favorable customer experience.
• Develop sales skills including rapport building, needs discovery, presenting customized portfolios, and closing.
• Maximize store promotions, marketing initiatives, and grassroots programs.
• Maintain strong product knowledge of existing and new lines.
• Schedule and conduct professional home consultations for customized room designs.
• Support design‑related functions in the store.
• Use the Podium system for customer satisfaction and follow‑up.
• Handle customer calls, emails, and complaints, providing suitable solutions.
• Train, coach, and develop new peers on product knowledge and selling skills.
• Assist with visual merchandising, store cleanliness, and product catalog maintenance.
• Accurately complete order information, deposits, fees, and records.
• Schedule and coordinate deliveries.
• Open and close the store as required.

• Health insurance through Blue Cross/Blue Shield, Optum prescription coverage, in‑network dental and vision insurance.
• Paid vacation, paid holidays, and a 401(k) with company match.
• Disability insurance, life insurance, and annual disability and AD&D coverages.
• Paid bonding leave, paid training, and health savings account contributions.
• Tuition reimbursement, up to $5,250 per calendar year.
• Employee assistance program with free counseling and financial/legal resources.

• High school diploma or equivalent.
• Prior sales experience and ability to close sales are strongly preferred.
• Excellent communication, customer service, and organizational skills.
• Strong interpersonal and persuasion/negotiation skills.
• Ability to manage time and conflicting priorities.
• Team‑player with a proactive work ethic.
• Willingness to work evenings, weekends, and holidays as required.
• Strong attention to detail.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).

• Bachelor’s degree in business or related field.

• Ability to lift or carry up to 50pounds.
• Ability to stand for long periods.
• Repeated hand motions, hearing and listening requirements.
• Occasional sitting, walking, bending, and stooping.
• Work inside environmental conditions.
• Background and drug‑screen clearance required.

La‑Z‑Boy is an equal‑opportunity employer. We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All applicants will be treated fairly in the hiring process. Requesting accommodations for a disability is welcome at  or by calling 734‑242‑1444.