Sales Consultant

OVERVIEW

BREAK GROUND ON A REWARDING CAREER WITH US!

The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's home buyers.

Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable.

We encourage a company culture that promotes professionalism, teamwork, health & wellness and work‑life balance. If you are a results‑driven professional with a passion for success, consider building a career with us.

Positive Work Environment & Culture

• Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued.
• Team Engagement: Participate in a variety of team‑building events and social gatherings such as company outings, holiday celebrations, and regular office socials. We support a healthy work‑life balance and recognize the importance of time outside of work commitments.

This role serves as the primary sales representative for assigned communities, guiding prospective buyers through the new home selection process while providing an exceptional customer experience. The position manages customer interactions from initial contact through contract completion, ensuring informed decisions and seamless transactions. It collaborates with sales leadership, construction, design, marketing, and operations teams to maintain current knowledge of products, options, timelines, and availability.

The role also contributes to community performance by supporting sales targets, maintaining model home presentation standards, and fostering positive customer relationships.

• Serve as a trusted advisor to prospective home buyers, guiding them through the home selection and purchase process.
• Conduct community tours, demonstrate model homes, floor plans, and available options, and answer customer questions.
• Prospect and generate new sales leads through referrals, events, marketing initiatives, and online platforms.
• Prepare, review and process accurate sales contracts and documentation in compliance with company and legal standards.
• Maintain accurate records of customer interactions, lead progression, and contract activity within CRM and sales systems.
• Collaborate with internal teams (Construction, Design, Marketing, and Transactions) to ensure timely and accurate information for buyers.
• Provide weekly updates to homeowners and Realtors on progress of their home purchase.
• Be part of a community team, ensuring that customer service is the top priority and take care of customer concerns.
• Conduct continued competitive market analysis of competitors nearby, monitoring up‑to‑date pricing, incentives, options, and inventory levels.
• Monitor customer satisfaction, address post‑sale concerns, and escalate issues as needed to ensure resolution.
• Stay informed of market trends, competitor offerings, and community conditions to develop effective sales strategies.
• Perform other duties as assigned.

Required:

• Bachelor's degree OR equivalent combination of education and experience.
• Minimum 2 years of experience in home sales, real estate, customer service, or related field.
• Experience managing customer interactions and completing sales documentation.

Preferred:

• Experience in new home sales, residential real estate, or community development.
• Proficiency with CRM software, sales systems, or contract platforms.
• Experience working in a cross‑functional sales environment.

• Strong customer engagement and interpersonal communication skills.
• Broad knowledge of home sales processes, buyer journeys, and product positioning.
• Ability to solve difficult questions using prior experience and analytical thinking.
• High attention to detail in documentation, pricing, and compliance…