Casual Sales Ambassador - Temecula

Sales Ambassadors at Lush are experts in product and brand knowledge, providing excellent customer consultations and product demonstrations. They cultivate strong team relationships and contribute to overall shop excellence in sales and operations, consistently surpassing daily sales goals while creating a fun, inclusive team environment.

We encourage you to put yourself in the customer’s shoes and think about what would make their day. By giving personalized product recommendations or sharing knowledge, you create a unique and memorable experience for every shopper.

For our Sales Ambassadors, it’s not just about selling soap – it’s about making a positive impact on the world, one bar at a time!

• Driving Sales
  :
  Utilize Store Force dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
• Customer Experience
  :
  Consistently deliver a world‑class customer experience to every customer. Connect, listen attentively, ask open‑ended questions, demonstrate product benefits, and leave the world Lusher than we found it.
• Building the Brand
  :
  Educate customers on Lush values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging). Articulate these values in‑shop and through community engagement.
• Product Passion
  :
  Continue to expand product knowledge and stay up‑to‑date on ingredients and benefits to make informed recommendations.
• Development
  :
  Utilize Lush resources to develop sales techniques and product knowledge, assess performance, and seek improvement.
• Diversity, Equity, Inclusion, and Belonging
  :
  Encourage open communication, listen to perspectives, promote teamwork, and recognize each employee’s contributions.
• Time and Attendance
  :
  Be punctual, reliable, and present at work; participate in teamwork and prioritize wellbeing.
• Visuals and Merchandising
  :
  Maintain a clean, organized, visually appealing store.
• Stock and Inventory
  :
  Adjust product displays in real time to improve customer experience.
• Policies and Procedures
  :
  Follow company standards for opening/closing, product integrity, respectful workplace, and health & safety.

• Excellent customer service skills
• Flexibility to adapt to changing situations and priorities in a fast‑paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
• NOTE:
  
  Candidates under 18 selected will be employed on a contract basis through the Lush Youth Employment Program, in line with local regulations.

• Experience with consultation‑based customer service models
• Strong problem‑solving skills to address day‑to‑day operations
• Experience working in a team environment
• Experience in skincare or cosmetics
• Experience in cross‑cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

Temecula Pay: $18 - $18 USD

Lush acknowledges Indigenous territories across Turtle Island and commits to reconciliation and decolonization aligned with the Truth and Reconciliation Commission of Canada.