Retail Sales Specialist - Part-Time

Eligibility

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $20.00/hour base pay, with the potential to earn $27.02/hour through commission and incentives.

Base pay for this position generally is between $18.00 and $29.52. Commission earnings target starting at $7,300. All wage and benefits comply with local wage minimums.

Free and discounted internet, TV, mobile services. Comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of well‑being at every stage of life.

As a Retail Sales Specialist at Spectrum you will be the face of the company, promoting and selling our portfolio of products and services to both existing and new customers. You will enhance the customer experience and foster a culture of exceptional customer care at every store location.

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effectively listening, overcoming objections, and reselling value.
• Maintaining knowledge of Spectrum products, pricing, promotions, visual standards and minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution, and participation in training programs.

• Flexible schedule and regular attendance needed; physical demands include lifting up to 35 lbs and prolonged standing.
• Moderately noisy retail environment; adherence to Spectrum’s dress code.

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, mobile devices, video platforms, and computer applications.
• Basic math skills.
• Ability to read, write, speak and understand English; prioritize, organize, manage multiple tasks, and handle change effectively.
• Familiarity with goal‑ and incentive‑based work environments.
• Strong performance in a fast‑paced team environment.
• Effective communication with employees and customers in person, on the phone, and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self‑motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem‑solving skills.

• Knowledge of the latest technology and devices.
• 1–5 years of sales/customer service experience.
• 1–3 years of telecommunications/wireless experience.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.