Sales Professional

Overview

Temecula Valley Toyota is a top-volume dealership located in California that sells 500 to 600 vehicles per month and maintains an inventory of over 1,000 vehicles.

• High School diploma or GED.
• Previous sales experience (any industry).
• Excellent customer service skills.
• Confident and outgoing personality.
• Professional appearance and strong communication skills.
• Ability to communicate in multiple languages to improve guest experience.

• Demonstrate automobiles by explaining characteristics, capabilities, and features; take test drives; compare and contrast competitive models; and explain warranties and services.
• Help customers with vehicle selection and promote model options, value‑add products, and purchase/finance options following dealership policies.
• Ensure all speed limits and rules of the road are followed during test drives.
• Continuously learn about product updates, features, accessories, and inventory benefits.
• Facilitate delivery by providing clear explanations of vehicle operation, warranties, and servicing requirements.
• Overcome objections, ask for the sale, negotiate price, complete sales or purchase agreements, and explain and offer warranties and financing.
• Maintain accurate sales documentation.
• Maintain a high Customer Satisfaction Index (CSI).
• Maintain an owner follow‑up system that encourages repeat and referral business and contributes to customer satisfaction.
• Keep up‑to‑date knowledge of all vehicles, accessories, financing options, and promotions.
• Negotiate sale closure in a clear, concise, and ethical manner.
• Prospect daily for potential customers and maintain consistent rapport with previously sold customers.
• Provide sales management information by completing required reports.
• Attend sales meetings and training sessions as required.
• Demonstrate behaviors consistent with the Company's values in all interactions with customers, co‑workers, and vendors.
• Follow all company policies and procedures.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing it.
• Establish personal goals that align with dealership standards of productivity and devise a strategy to meet those goals.

• No experience required (automotive sales experience preferred).
• Previous sales or customer service experience (any industry) a plus.
• Able to achieve goals with limited direct supervision.
• Able to multi‑task.
• Excellent communication, customer service, and problem‑solving skills, including the ability to maintain composure under stress.
• Excellent telephone and customer service skills, including the ability to smile.
• Must be able to develop relationships with vendors.
• Must be able to work well in a process‑driven environment.
• Must conduct oneself in a professional manner at all times.
• Must have confidence in your ability to be successful.
• Must strive to respect and facilitate teamwork within all departments.
• Professional appearance and work ethic.
• Self‑starter and self‑motivation.
• Bilingual language skills are a plus.
• Toyota experience is a plus.

Competitive commission structure with no cap, health, dental, vision, and life insurance, 401(k), health & wellness program, community involvement, and company‑paid vacation and holidays.