HVAC Account Coordinator​/Operations Coordinator; EMS AZ

About Us

EMCOR Mechanical Services (EMS) companies provide mechanical, automation, and energy solutions, as well as a range of other professional services. From healthcare and education to technology, transportation, retail, government, and more, EMS companies operate in a wide array of environments.

EMCOR Mechanical Services has opportunities for an HVAC Account Coordinator/Operations Coordinator to coordinate HVAC maintenance services under the EMS HVAC National Account Team. This position is located in Tempe, AZ and requires a hybrid arrangement of 4 days in office.

• Perform administrative support including placing orders, vendor management, scheduling, reporting, purchase order coordination, and dispatching of work orders.
• Provide administrative, technical direction, and oversight to subcontracts in completing work assignments.
• Effectively respond to requests for maintenance and repair of facilities to include heat ventilation & air conditioning, security components, IT equipment, emergency situations affecting the facilities, etc.
• Maintain a strong safety program within EMS guidelines.
• Maintain proactive and efficient communications with employees, management, contractors, customers.
• Accurately conduct daily/weekly reporting on open work orders for supervisor review.
• Communicate regularly with service providers to get work order updates.
• Communicate with supervisor on the work performed.
• Attend weekly staff meetings and safety training.

• 2+ years’ experience in facilities maintenance, property management, and customer service role is required.
• 2+ years’ experience in managing service delivery for trades labor specific to Heating, Ventilation, Air Conditioning, and/or Refrigeration is required.
• Must exhibit exemplary written, verbal, and interpersonal communication skills.
• Experience creating, reviewing, and presenting materials for customer-facing meetings.
• Associate’s degree or equivalent experience.
• Advanced proficiency in MS Windows applications, including MS Excel and Word and PowerPoint.
• Must be proficient at pivot tables, VLOOKUPs, filtering data and trimming formulas in Excel.
• Must be able to type minimum 50 wpm and have good writing skills.
• Must live commutable distance to the Tempe AZ office.
• Must be able and willing to work a hybrid schedule which includes working from the office 4 days a week.

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer / Veterans / Disabled.

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