Administrative Assistant - Outpatient Mental Health

About New Horizon Community Care (NHCC)

Established in 2001, New Horizon Community Care (NHCC) has developed a programming structure that challenges, encourages, and empowers clients to enhance self‑esteem, modify behaviors, and become productive members of their communities. Our clients participate in activities, groups, and life‑skills lessons designed to strengthen internal capabilities and improve decision‑making.

Our agency collaborates closely with everyone involved in each client's program. Our experienced staff supports clients in building a strong foundation to reach their fullest potential in an ever‑changing world. Diversity, equity, and inclusion are foundational principles at NHCC, and we are committed to providing accessible, equitable, and culturally competent mental health care to individuals of all backgrounds and experiences.

We are seeking a detail‑oriented Administrative Team Member to join our Corporate Office team in Tempe. This position provides administrative and clerical support across different mental health programs, with a strong focus on assisting the programming and billing teams. This role is ideal for someone who wants to support community mental health services from behind the scenes while working in a fast‑paced, collaborative environment.

• Provide administrative support to billing, leadership, and program staff
• Assist with paperwork compliance, audits, reconciliations, and documentation
• Maintain accurate, organized, and confidential records
• Manage correspondence and support daily office operations
• Collaborate with team members to ensure efficiency, accuracy, and compliance

• Prior administrative experience required; healthcare or community mental health experience preferred
• Knowledge of billing processes, auditing, and mental health compliance strongly preferred
• Proficiency in Microsoft Word and strong typing skills required
• Experience with Medical EHR systems preferred
• Strong organizational skills and attention to detail
• Excellent communication and problem‑solving abilities
• Must be able to work on‑site at our Corporate Office in Tempe (not a remote position)

• Must be at least 21 years of age
• High school diploma or GED
• Experience working in an administrative setting
• Ability to complete criminal history self‑disclosure affidavits
• Ability to obtain an Arizona Department of Public Safety (DPS) Unrestricted Level 1 Fingerprint Clearance Card
• Must pass a drug test and comply with NHCC's drug‑free workplace policy

All positions at NHCC are designated as safety‑sensitive under ARS 23‑439. NHCC maintains a strict drug‑free workplace with zero tolerance for violations. The use, sale, manufacture, distribution, or possession of alcohol, drugs, controlled substances, medical marijuana, or drug paraphernalia is prohibited on company premises, in company vehicles, or in personal vehicles used for company business.

• Be part of a mission‑driven mental health organization
• Support your community through meaningful behind‑the‑scenes work
• Collaborative, supportive workplace culture

• Medical Insurance:
  Fully company‑paid plan after 30 days of employment (effective the first of the month)
• Dental Insurance
• Vision Insurance
• Short‑Term & Long‑Term Disability Insurance (Company Paid)
• Life Insurance (Company Paid; optional additional coverage available)
• Employee Assistance Program (EAP)
• Generous Paid Time Off (PTO)
• Paid holidays
• 403(b) Retirement Plan with company matching after one year
• Supplemental insurance stipends (e.g., AFLAC or Assurity)