Document Operations Specialist

Document Operations Specialist I

Join Smart Data Solutions and be a part of our expanding, state‑of‑the‑art operations facility. This role supports mailroom operations by processing work efficiently, ensuring quality, and contributing to the success of a growing team.

This position offers strong growth and learning opportunities, along with a competitive bi‑weekly bonus structure.

• Open, prepare, sort, batch, and perform quality control checks on documents in a timely and accurate manner.
• Sort documents using the proper methodology and apply appropriate cover sheets in accordance with training and procedures.
• Prepare documents to ensure document integrity for imaging.
• Accurately identify and verify P.O. Box numbers, client names, and patient names on all documents to ensure proper processing based on client‑specific criteria.

• Operate Marc cart for transporting document trays around the office.
• Ensure compliance with HiTRUST certification requirements, including working on one client at a time, returning unprocessed mail to the designated P.O. Box shelf, and distributing processed mail to the correct scanning stations.
• Ability to lift up to 45 pounds.
• Ability to remain in a stationary position for up to 50% of the workday.
• Perform other duties as assigned.

• Demonstrated reliability with consistent attendance and punctuality.
• Ability to accurately follow written and verbal instructions.
• Willingness and ability to adapt to changing processes, priorities, and new equipment.
• Strong organizational skills with a high level of attention to detail.
• Effective time management skills with the ability to meet productivity and performance expectations.
• Clear and professional verbal and written communication skills.
• Proficient in basic computer operations, including data entry and use of standard office and scanning software.

Tempe, AZ Mailroom.

• Company culture that is authentic, innovative, and collaborative.
• Professional development and growth‑oriented workplace.
• Generous benefits including health insurance, short‑term and long‑term disability.
• 401(k) with a company match.
• Flexible environment with a competitive paid time off package, including vacation, holiday, give‑back day, and a floating day.

Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.