Senior On-Site Service Specialist

Senior On-Site Service Specialist

Immediate need for a talented Senior On-Site Service Specialist. This is a 03+ Months Contract opportunity with long-term potential and is located in Tempe, AZ (Onsite).

Job
-28993 Pay Range: $18 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Daily duties will include date stamping, copying, scanning, emailing (Microsoft Outlook), and clerical experience.
• The manager is looking for someone with customer service and organization skills.
• Physical requirements of this role include lifting 20
  
  LBS and extensive seating.
• Provides operations functions in one or all of the following areas: performs associated copying tasks, operates high volume document imaging equipment and related software.
• Also operates mail management systems.
• Generates reports for imaging, and mail.
• Ships and receives product and supplies, sorts, distributors and handles incoming and outgoing mail, as well as applies necessary postage.
• Stock paper next to copier of customer site equipment.
• May also perform QC and final check, Employees performing this function are Senior On-Site Services Specialist.
• This position reports directly to the Site Manager, Site, or Assistant Site Manager, depending on site personnel configuration.
• Operating scanning systems.
• Operating document image handling software
• Operating MS Office and Email
• Opening, saving and transferring PC files based on established protocols
• Accessing document management systems via established protocols
• Copier clears paper jams and refill trays.
• Maintains records for management reports and inventories of supplies needed.
• Distribute mail to company personnel and/or designated drop-off points as required.
• Responds to and coordinates all service request required by customer.
• Use all copier equipment, calculator, fax machine, postage meter and some PC.
• Performs filing duties, which may include 'purging' and archiving old documents.
• Performs other duties as assigned.

Key Requirements and Technology

Experience:

• Requires high school diploma, GED and 1 –2 years of experience or equivalent experience in a related field.
• Some related copy job experience is preferred.
• Excellent customer service skills - Good PC skills
• Good organizational skills and ability to prioritize
• Retention and filing skills
• Ability to use office machines
• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
• Work assignments are diversified. Interpret, comprehend and instruction – prepare, provide and convey diversified information
• Some physical effort is required which may involve long seating as well as lifting or moving items weighing up to 35-30 lbs.
• Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.
• Shift: 07:30 AM-04:00 PM Monday through Friday

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.