Data Entry Specialist

Our client, a leading company in the e-commerce and technology industry, is looking to hire a HR Assistant I in Tempe, AZ.

Pay Rate Range: $16–$18/hour

Shift: Mon
- Fri with 8 hour shifts starting at 6am to 6pm.

We are seeking detail-oriented, service-driven individuals to support our mission of transforming the primary care experience. As an Admin Data Entry Specialist – Fax Queue Document Routing, you will play a key role in ensuring the accurate classification, routing, and delivery of inbound fax documents to the appropriate providers, queues, and teams. You will use the Document Routing Matrix to process a high volume of clinical and administrative documents and manage Flagged Document tasks by verifying patient identifiers and contacting originating facilities to resolve discrepancies.

We are looking for organized, efficient professionals with strong attention to detail and a commitment to making a meaningful impact in healthcare.

Imagine a workday where your attention to detail and critical thinking directly impact patient care. You will process inbound faxes by classifying each document — consult notes, lab results, imaging reports, prior authorizations, prescriptions, referrals, and more — and routing them to the correct provider, queue, or team. When a document lacks clear patient identifiers, you will work through the Flagged Document workflow: verifying patient identity, contacting originating facilities to resolve discrepancies, and applying judgment to determine the correct patient chart.

Every routing decision you make ensures that providers have the clinical information they need to deliver safe, timely care.

We are a collaborative, patient-centered group within Centralized Support Services (CSS) committed to making healthcare operations more efficient and reliable. Our Document Routing team ensures that clinical and administrative documents flow seamlessly across providers, nurses, labs, medical records, and administrative queues — supporting the care teams that serve our patients every day.

Follow HIPAA rules to protect patient privacy in all document handling and routing activities.

Classify documents and route to the appropriate department or owner for follow up and action.

Flag High Priority items and delete non-actionable items per protocol.

Process Flagged Document tasks by verifying at least two matching patient identifiers before filing a document to a patient's chart.

Contact originating facilities to resolve patient identity discrepancies.

Resolve incomplete name or date of birth tasks by reviewing the patient's chart for corrected documents and conducting facility outreach as needed.

At least 6 months of experience in data entry, document processing, or administrative support OR 1 year of experience in a healthcare office or patient-facing environment.

Proficient with basic computer skills.

Ability to work a flexible onsite schedule, including nights, weekends, and holidays.

Must have a high school diploma or equivalent.

Strong attention to detail and ability to maintain accuracy in a high-volume environment.

Proven organizational and multitasking abilities.

Familiarity with medical terminology and clinical document types (e.g., consult notes, lab reports, imaging reports, prior authorizations, pathology reports, referrals, prescriptions).

Understanding of provider roles and routing logic (PCP, VMT, Ordering Provider, Registered Nurses, Phlebotomist/Lab Support).

Experience verifying patient identity using multiple identifiers in a healthcare setting.

Strong verbal communication skills for contacting external facilities to resolve document discrepancies.

Experie…