Administrative Assistant

Our client, a leading healthcare and technology organization, is looking to hire an Administrative Assistant - Data Entry Specialist in Tempe, AZ
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Pay Rate Range: $15–$18/hour, depending on experience

Responsibilities:

• Classify inbound clinical and administrative documents, including consult notes, lab results, imaging reports, prior authorizations, prescriptions, referrals, and other medical records.
• Route documents to the appropriate provider, department, queue, or team for follow-up and action.
• Follow HIPAA requirements and established protocols to protect patient privacy and confidentiality.
• Identify and flag high-priority documents and delete non-actionable items according to established procedures.
• Process Flagged Document tasks by verifying at least two matching patient identifiers before filing documents to a patient’s chart.
• Review patient charts to identify corrected or missing information and resolve incomplete name or date-of-birth tasks.
• Contact originating healthcare facilities to resolve patient identity discrepancies and obtain clarification when needed.
• Apply sound judgment and attention to detail when determining the appropriate patient chart and routing destination.
• Maintain accuracy and productivity while processing a high volume of documents.
• Collaborate with providers, nurses, medical records teams, laboratory staff, and administrative teams to support efficient document flow.

Requirements:

• High school diploma or equivalent.
• At least 6 months of experience in data entry, document processing, or administrative support OR 1 year of experience in a healthcare office or patient-facing environment.
• Proficient with basic computer skills.
• Strong attention to detail and ability to maintain accuracy in a high-volume environment.
• Strong organizational and multitasking abilities.
• Ability to work a flexible onsite schedule, including nights, weekends, and holidays.
• Familiarity with medical terminology and clinical document types is preferred.
• Experience verifying patient identity using multiple identifiers in a healthcare setting is preferred.
• Strong verbal communication skills and ability to communicate with external healthcare facilities to resolve discrepancies.
• Experience with electronic health record (EHR) systems or document management platforms is a plus.
• Familiarity with G Suite is a plus.
• Full-time, hourly, in-person position based in Tempe, AZ.

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates
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** Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.