Military Pathway-Business Relationship Manager

Job Description

Transitioning out of US Military Service? The JPMorgan

Chase (JPMC) US Military Pathways Direct-Hire Program offers a challenging and rewarding work experience that provides acclimation support, coaching and dedicated program managers, job skills training, networking with colleagues and senior level management, and the exposure needed to grow into a future leader across our most demanding business areas.

As a Business Relationship Manager I, Officer in the Military Pathways Direct Hire Program, you will build, manage, and retain a portfolio of business clients, providing customized banking solutions tailored to their financial needs. You will develop relationships with clients and internal partners, ensuring a seamless client experience while adhering to risk management protocols.

• Induction training and acclimation support in your first month on the job
• 12 months of program support, coaching and career development
• Networking opportunities with your Pathways colleagues
• Exposure to senior members
• Professional skills training throughout the year

• Build, manage, and retain a portfolio of 100-115 business clients after an initial training phase, with annual revenue of $1-5 million for your assigned branches; provide deposit and cash management solutions and manage credit opportunities up to approximately $500,000.
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses. Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
• Provide the best client advice and service while developing the relationship to ensure a seamless client experience throughout Chase. Regularly conduct in-person calls with prospects, centers of influence, and existing clients at their places of business.
• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships.
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs.
• Provide leadership by actively supporting your assigned branches.
• Protect the firm by following sound risk management protocols and adhering to regulatory requirements. Follow a disciplined relationship development process and regularly review processes with manager, making adjustments as needed.

• Enlisted/Junior Officer background with minimum of 4 years of Military experience
• Up to 7 years of separation from military service

• Bachelor’s degree or equivalent work experience
• General business knowledge and understanding of core business products and services
• Strong communication skills with individuals at all levels, internally and externally. Ability to build relationships with clients and internal partners
• Ability to travel occasionally for key business meetings and training

We offer a competitive total rewards package, including base salary determined by role, experience, skill set and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or equity, awarded in recognition of individual achievements and contributions. We also provide comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.