Implementation Specialist II

EDI (Electronic Data Interchange) Implementation Specialist II

ADP is hiring an EDI Implementation Specialist II within the Connections Implementation team of Major Account Services. In this role, the successful candidate is responsible for setting up EDI file feeds between Workforce Now and third‑party benefits vendors to ensure enrollment and demographic information is transmitted successfully.

• Effectively manage connections projects at various stages of implementation, including providing technical guidance on account structures, analyzing and reviewing test files, and creating new coding/mapping jobs for each file.
• Work with internal and external stakeholders to resolve benefit set‑up, data, and coding discrepancies.
• Drive the connections projects using project management and problem‑solving skills.
• Interact and partner with ADP associates in sales and customer service.
• Exchange routine information with members of the client project team regarding priorities, timeliness, and issues as they arise.
• Ensure every interaction is driven by our CORE values:
  Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results‑Driven, and Social Responsibility.

• High School Diploma.
• Client‑facing experience.
• Basic project management skills.
• Excellent time management, organization, and communication skills.
• A quick wit and sense of humor.

• Intermediate Excel experience.
• EDI Implementation or support experience.
• Business consulting experience.
• Ability to work independently and with a team.
• Bachelor’s Degree, or equivalent military experience, or 3 years of client service/customer service experience.

• One of our Business Resource Groups to connect globally with networks and allies.
• Best‑in‑class benefits starting on Day 1.
• Focus on mental health and well‑being.
• Company opportunities to give back to communities.
• Company‑paid time off for volunteering.

ADP is a global leader in human resources technology, providing payroll, tax, HR, benefits, and more. We aim to cultivate an inclusive and innovative culture that welcomes ideas and values belonging.

ADP is committed to an inclusive, diverse and equitable workplace and provides equal employment opportunities regardless of protected characteristics. Hiring decisions are based on ADP’s operating needs and applicant merit.

ADP conducts business with the highest ethical standards and full compliance with applicable laws. We expect our people to uphold these values with integrity and to behave in a manner that fosters an honest and respectful workplace.