Vendor Onboarding Specialist

Responsibilities

• Conduct vendor sourcing and onboarding, provide introductory training and process administrative updates to vendor information.
• Conduct a high volume of prospective vendor screens and intake interviews as part of the sourcing strategy.
• Collaborate with Renovation, Turns, Service teams to ensure overall vendor sourcing and onboarding requests are completed.
• Issue Master Service Agreements and negotiate redline requests from vendors prior to submitting to Legal for approval.
• Maintain vendor profile in Salesforce and provide weekly reporting to leadership identifying process status.
• Utilize score carding, metrics and reporting to suggest improvements in vendor onboarding.
• Perform ad‑hoc projects and other duties as requested.

• High School Diploma or GED
• At least 2 years of experience in an office environment where primary work responsibilities involved administering a standard work process.
• Ability to work in an environment where many different process transactions are occurring concurrently and accomplish assigned work within the expected time frames.
• At least one (1) year of experience working with Customer Relationship Management (CRM) software.
• Strong computer literacy, including an experience with data entry and associated reporting from business application software.
• Previous experience with Customer Relationship Management (CRM) software and property management software.
• Working knowledge of Microsoft Office products including Excel (e.g., pivot tables, and VLOOKUPS, etc.);
  Word (e.g., basic document formatting, etc.);
  Zoom, Asana (Project Management) and Outlook (e.g., message composition/formatting, meeting scheduling, etc.)
• Demonstrated ability to write with clarity to a variety of stakeholders.