Client Service Coordinator

Client Service Coordinator (CSC) – Job Summary

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Hourly: $15.00 – $16.44, determined based on candidate’s experience, skill level, education, location and applicable minimum wage laws.

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Student Debt Relief Program (for Full‑Time DVMs)
• Paid Time Off and Holidays
• Top‑Tier Mental Health and Wellbeing Resources, including free coaching and counseling
• Associate Life Insurance (company‑paid) and optional Supplemental Life Insurance
• Company‑Paid Short‑ and Long‑Term Disability coverage
• Flexible Spending Accounts (FSA) for healthcare and dependent care
• Health Savings Account (HSA)
• Paid Parental Leave for birth and adoption
• Continuing Education Allowance for eligible positions
• Backup Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy program
• Voluntary Protection Benefits for hospital stays, critical illness, and accidents
• Legal Plan covering a wide range of legal needs
• Identity Protection services
• Commuter Benefits
• Three Free Optimum Wellness Plans for pets
• Exclusive Discounts on products and services

Benefits eligibility is based on employment status:
Full‑time Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only);
Part‑time Associates are eligible for those benefits with an asterisk (*).