Senior Community Giving Specialist

Senior Community Giving Specialist

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros, our mission is simple but powerful: we are in the relationship business, and we exist to make a massive difference, one cup at a time. Philanthropy is core to our identity, but our approach is uniquely Dutch Bros—built on high energy, speed, and deep connection to our shops rather than traditional fundraising models or siloed corporate social responsibility (CSR) programs.

Our giving portfolio is dynamic—encompassing National Giving events, local shop givebacks, and community activations funded both through corporate and foundation dollars—and is built to fuel brand engagement, support our incredible shop crew, and amplify our unique culture of speed, quality, and service.

The Senior Community Giving Specialist is a business-minded, relationship-driven individual contributor responsible for driving the operational execution, platform management, and cross-functional integration of our giving portfolio. Reporting directly to the Director of Philanthropy, this role functions as the operational backbone of the team, managing the complex technology systems and project life cycles that power our giving campaigns, volunteer mobilizations, corporate impact sponsor ships, and foundation initiatives.

Because we exist to support the front lines, a huge part of this role is collaborating closely with our field operators. You will focus on continuous process improvements, creating clear educational resources, and offering hands-on system support to ensure our shops can execute giveback days flawlessly. This role is an exceptional fit for experienced Dutch Bros shop managers and/or operators who want to bring their deep, hands-on understanding of our shop culture and field realities to a corporate campaign and platform level.

Since our programs are funded through corporate and foundation dollars, the ideal candidate must approach giving through an execution lens—balancing a heart for making a massive difference with a mind for operational excellence.

Key Result Areas

• Platform Management & Dual-Entity Impact Tracking
• Field Collaboration, Process Improvement & Education
• Cross-Functional Integration & Brand Consultation

Skills

• Advanced Workflow Optimization
• Highly Organized Project Management
• Operational Grounding & Pride in Execution
• Strong Communication Skills
• Heart for Giving & Collaborative Spirit
• Agility & Growth Mindset
• Field Operator Support & Educational Resource Development
• Process Improvement & Feedback Loop Management
• Data, Budgeting, & Legal/Funding Entity Compliance
• Workplace Organization & Process Mapping

Job Qualifications

• Education:
  
  BA/BS in Business Administration, Marketing, Communications, or a related field required, or equivalent professional experience.
• Experience:
  
  A minimum of 4 years of progressive experience managing complex corporate programs, brand-driven giving initiatives, system platforms, or corporate foundation operations. A proven background as a Dutch Bros Shop Manager or Operator is highly valued and considered an outstanding fit for this role, as is experience in a corporate retail, hospitality, or Quick Service Restaurant (QSR) environment.
• Platform & Systems Expertise:
  Proven experience managing or learning enterprise program software and grant management platforms (e.g., Benevity) to track multiple distinct funding streams (corporate vs. foundation) is highly preferred. Near-expert proficiency in Microsoft Office/365 programs (including advanced Excel) and Smartsheet is required to independently manage project timelines, data tracking, and campaign workflows. (For internal shop managers/operators, a strong aptitude for mastering these digital platform tools is required).
• Project Management:
  Strong project management skills with a track record of leading cross-functional, company-wide campaigns from operational roadmap to post-campaign commercial debrief. A Project Management Certification (PMP or CAPM) is preferred but…