Transcriptionist​/Template Creator; Tempe

The Transcriptionist/Template Creator is responsible for transcription and basic coordination of transcription tasks of multimedia material, as well as script formatting and quality control of source scripts.

• Type either from an audio file or video file, or update/revise/correct client provided documents in different formats
• Research words/names/concepts/facts: using dictionaries, online dictionaries or search engines (e.g. Google, etc.)
• Data entry: type numbers, names, addresses from the source document or replicating on-screen text/graphics from source video to an editable format
• Format in Microsoft Word (e.g. tables, organizational charts, etc.)
• Occasionally prepare pre-translation documents
• Review inaudible portions from external transcription resources’ work
• Time cue and position text in various subtitle software to time source text to source audio/video for subtitling or voice over projects
• Juggle multiple projects and priorities simultaneously in a fast-paced environment
• Proofread and edit any transcription produced by transcription software and ensure the accuracy of grammar, spelling, or format
• Use the search function to look for previous documents/files that may be leveraged for new projects (e.g. similar text, etc.)
• Update internal project management systems to confirm project status and coordinate with global production teams
• Final check deliverable files against the source to make sure product meets client needs/specifications
• Liaise with Media Project Managers to clarify project parameters
• Coordinate with quality personnel to ensure that the transcription perfectly complies with instructions and is linguistically perfect
• Work on various subtitling/captioning tools, creating and formatting English subtitles according to the specifications
• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

• Typing speed of 60+ words per minute
• Strong attention to detail
• Excellent problem solving and analytical skills
• Effective time management
• Good communication skills
• Proactive, can-do attitude

• Minimum Bachelor’s degree or its equivalent
• Typically requires minimum 2 years of previous typing, dictation or transcription experience
• Strong MS Office/computer skills
• Proficiency in English (both written and verbal)