Customer Service Representative

Tempe, United States | Posted on 01/26/2026

CUSTOMER SERVICE REPRESENTATIVE – (Arizona)

YOU SHOULD WORK FOR EST… If you enjoy helping customers, solving problems, and supporting a fast‑moving service team — and you bring strong communication skills with a customer‑first mindset — we want you to apply … now.

• Answer customer calls and identify their service needs
• Documentcustomer interactions and keep organized account notes
• Coordinate with Service Supervisors and Technicians on PMs, service calls, and follow ‑ ups
• Review
  
  PM/SC forms and communicate required actions
• Supportquoting needs with Service Manager/Sales
• Coordinate with Supply Chain as needed
• Completefollow ‑ uptasks: sales orders, delivery confirmations, customer support items
• Submitweekly activity and call reports
• Perform additional tasks as assigned

• 2+years customer service experience (industry ‑ related preferred)
• Strong communication, relationship ‑ building, and interpersonal skills
• Organized,dependable, and able to work in a fast ‑ paced environment
• Team ‑ oriented with a strong sense of urgency
• Proficient with Microsoft Office; FSM or Quick Books experience preferred
• Valid driver ’ s license and excellent driving record
• Abilityto obtain Military base access

• Prolonged periods of sitting and computer work
• Abilityto maneuver around equipment and moving objects
• Occasionalexposure to hazardous materials
• Abilityto lift 15 – 30 lbs occasionally
• Some travel by commercial aircraft may be required

EST Companies intends to provide a drug and alcohol-free work environment for our employees and customers. Pre-employment drug and alcohol testing is required for all new hires. As a Federal Contractor, EST follows Federal guidelines, which include marijuana as a prohibited substance.

We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

EST Companies LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.