EdTech Customer Support Supervisor
Job in
Tempe, Maricopa County, Arizona, 85280, USA
Listed on 2026-06-19
Listing for:
Cengage Group
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Cengage Group is seeking a Supervisor for Customer Support in Phoenix, Arizona. This role involves leading a team of Support Representatives to ensure exceptional customer experiences while focusing on performance management and quality assurance.
The ideal candidate has over 5 years of customer service experience and demonstrates strong leadership, communication skills, and the ability to analyze data. Join us to help raise the bar on service quality at Cengage Group.
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