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Customer Service Rep HelpDesk/Support Technical Support Bilingual

Customer Success Advocate—Cybersecurity & Identity

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: Gen Digital Inc.
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Gen Digital Inc. is hiring a Customer Service Agent in Tempe, Arizona, to drive customer satisfaction and handle inquiries for Norton and Life Lock products. The role involves multitasking through various systems to resolve customer issues, providing tech support, and ensuring member loyalty. Candidates should have a high school degree and at least two years of customer service experience. Empathy and excellent communication skills are essential.

The work environment values inclusivity and customer respect.
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