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Guest Experience Host- Education

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: Merlin Entertainments
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Staff/ Venue Crew, Recreation & Leisure, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 15.4 USD Hourly USD 15.40 HOUR
Job Description & How to Apply Below

Calling All Undersea Explorers! Are you ready to dive deep, spark curiosity, and help create “fintastic” memories for guests of all ages? SEA LIFE Arizona is searching for fun-loving, enthusiastic superstars to join our Guest Experience Team!

About the Role

At SEA LIFE Arizona, our Guest Experience Team is all about delivering a guest-obsessed culture and helping every visitor make unforgettable memories.

As a Guest Experience Host, you’ll become an underwater guide—leading guests through exciting ocean discoveries and helping them experience something truly amazing inside our aquarium.

In this role, you’ll rotate through a variety of guest experience positions, bringing high energy, strong communication, and excellent presentation skills to every shift. You’ll play a huge part in inspiring repeat visits by delivering the best-in-class guest service, along with impressive product and ocean knowledge. Your mission? To ensure every guest has the most magical, fun, and safe experience possible.

Your

Responsibilities
  • Bring tons of enthusiasm and fun energy to every guest interaction
  • Embrace a passion for education and the SEA LIFE brand
  • Speak confidently and comfortably in front of large groups
  • Manage queue lines safely and efficiently while keeping the experience friendly and upbeat
  • Stand for extended periods while keeping a positive attitude
SEA LIFE Specific Adventures
  • Delivering fun, engaging talks and interactive animal presentations
  • Helping maintain the cleanliness of the aquarium to ensure a safe, sparkling environment
  • Sharing your ocean knowledge and teaching guests about conservation in a memorable, exciting way
Qualifications & Experience
  • 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
  • Fun, dynamic, and friendly personality.
  • Excellent communication, listening, and motivational skills.
  • Able to work in areas with loud noises and confined spaces.
  • Self-motivated, able to work independently or as part of a team.
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.
Benefits

Prethe biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.

  • Flexible hours
  • 30% discount in the retail store
  • Merlin Magic Pass which gives you free admission to Merlin attractions worldwide
  • Competitive 401K
  • Discounts through the Merlin Marketplace Website – on almost anything you buy online
  • FUN working environment and much more!
Equal Opportunity Statement

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

Pay Range

USD $15.40/Hr.

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