Guest Experience Host- Education
Listed on 2026-06-26
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Customer Service/HelpDesk
Customer Service Rep, Event Staff/ Venue Crew, Recreation & Leisure, Event Manager / Planner
Calling All Undersea Explorers! Are you ready to dive deep, spark curiosity, and help create “fintastic” memories for guests of all ages? SEA LIFE Arizona is searching for fun-loving, enthusiastic superstars to join our Guest Experience Team!
About the RoleAt SEA LIFE Arizona, our Guest Experience Team is all about delivering a guest-obsessed culture and helping every visitor make unforgettable memories.
As a Guest Experience Host, you’ll become an underwater guide—leading guests through exciting ocean discoveries and helping them experience something truly amazing inside our aquarium.
In this role, you’ll rotate through a variety of guest experience positions, bringing high energy, strong communication, and excellent presentation skills to every shift. You’ll play a huge part in inspiring repeat visits by delivering the best-in-class guest service, along with impressive product and ocean knowledge. Your mission? To ensure every guest has the most magical, fun, and safe experience possible.
YourResponsibilities
- Bring tons of enthusiasm and fun energy to every guest interaction
- Embrace a passion for education and the SEA LIFE brand
- Speak confidently and comfortably in front of large groups
- Manage queue lines safely and efficiently while keeping the experience friendly and upbeat
- Stand for extended periods while keeping a positive attitude
- Delivering fun, engaging talks and interactive animal presentations
- Helping maintain the cleanliness of the aquarium to ensure a safe, sparkling environment
- Sharing your ocean knowledge and teaching guests about conservation in a memorable, exciting way
- 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
- Fun, dynamic, and friendly personality.
- Excellent communication, listening, and motivational skills.
- Able to work in areas with loud noises and confined spaces.
- Self-motivated, able to work independently or as part of a team.
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.
Prethe biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
- Flexible hours
- 30% discount in the retail store
- Merlin Magic Pass which gives you free admission to Merlin attractions worldwide
- Competitive 401K
- Discounts through the Merlin Marketplace Website – on almost anything you buy online
- FUN working environment and much more!
We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.
Pay RangeUSD $15.40/Hr.
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