Collections Specialist

Collections Specialist – Tempe, AZ

Tired of just being another voice in the call queue? If you’re a seasoned Collections pro ready to take charge, this is your chance to own your impact. Step into a role that offers true autonomy, hybrid flexibility, and a high-performance culture that doesn’t just reward results—it celebrates them. Your experience matters here—and your drive to earn more through proven performance?

Even better.

Tempe, AZ | Onsite

$19/hour

Full‑time (Overtime Required)

Join a results‑driven team focused on reducing auto loan delinquencies while maintaining exceptional customer service. As a Collections Specialist, your ability to build rapport, resolve account issues, and support financial recovery efforts directly impacts operational goals and client satisfaction.

• Contact delinquent account holders via dialer system and manual outreach
• Identify reasons for delinquency and negotiate payment solutions
• Maintain performance standards and productivity metrics
• Utilize skip tracing tools to locate borrowers as needed
• Deliver best‑in‑class customer interactions aligned with company values

• 2+ years’ collections experience (must appear on resume)
• High school diploma or GED
• Clear criminal background and drug screening
• Two verifiable employment references

• Dialer systems
• Skip tracing tools
• CRM or account management software
• Microsoft Office Suite

• Bilingual Spanish speakers strongly encouraged to apply
• Proven drive to exceed performance goals
• Willingness to work overtime

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