Call Center Donor - Tempe; In-Person Job Tempe area,Arizona USA,Customer Service/HelpDesk

Position: Call Center Donor Schedule - Tempe (In-Person)

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor’s generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Vitalant is seeking a Recruitment Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together.

Your impact as a Recruitment Coordinator is vital. Support Vitalant’s life saving mission by actively engaging with our donors to schedule their next blood donation. Serving as a front-line hero, you play a pivotal role in achieving recruitment goals and coordinating donations at fixed site locations for present, past, and new donors making their next crucial blood contributions.

What to Expect : $16.07 - $17.46 per hour

Schedule:

Tuesday - Saturday (7:00 AM - 3:30 PM)

Our comprehensive total rewards support you, your family, and your future with

Medical, dental, and vision insurance
401K + 5% company match
Tuition assistance up to $5k per year
Free basic life and AD&D insurance
Free short-and-long-term disability insurance
Paid time off
Employee Resource Groups
Recognition and perks

As a Recruitment Coordinator, you’ll get to

Enhance the donor experience by providing excellent customer service.
Collaborate on specialized calling projects, to include conversions, reminders calls and engaging first time donors.
Support blood centers by implementing innovative recruitment strategies, managing donor scheduling, and offering expertise on eligibility and donation requirements.
Contribute to the onboarding of new hires and conduct refresher training to both new and existing staff.
High School Diploma or GED required
Six months experience in customer service
Two years of customer service experience preferred
Proficient computer skills

Location:

1524 West 14th Street#120

Tempe, AZ 85281

Job Category:

Sales / Community Outreach

Contact Information: careers

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