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Senior Client Advocate Retention Leader

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: Willis Towers Watson
Full Time position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Senior Client Advocate: Growth & Retention Leader

Willis Towers Watson in Tempe, AZ seeks a Surety Client Advocate to oversee account management, driving client service, retention and growth across a book of business. You will collaborate with client service and broking teams to ensure delivery of client deliverables and favorable outcomes.

The role emphasizes strategic client care, pricing leadership, and cross-sell opportunities, with accountability for renewal activity and service quality in a fast-paced environment.

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Position Requirements
10+ Years work experience
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