Customer Service Specialist – Identity & Digital Security
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-07-27
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Gen is seeking a Customer Service Agent to drive member satisfaction as the front-line resource for handling inquiries regarding product support, account management, and member-portal navigation across Norton and Life Lock offerings. The ideal match will empathize, think critically, multi-task, and troubleshoot across systems, including light tech support.
You will educate customers, look for opportunities to expand service use, and uphold privacy and security standards while delivering friendly,
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