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Executive Escalations Specialist
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-08-06
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Management
Job Description & How to Apply Below
Door Dash is seeking an ACE Specialist to serve as the second point of contact for escalations from the Executive team and internal partners. You will thoroughly investigate each escalation, route to the appropriate team, and ensure accurate defect tagging for trend reporting while meeting our TTR goals.
You will own escalations from investigation through resolution, ensuring timely, accurate, and high-quality outcomes for executives, customers, Dashers, and cross-functional partners.
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