CSR Operations Lead — Elevate Call Center Performance
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-08-06
Listing for:
EMCOR Facilities Services, Inc.
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Bilingual, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
EMCOR Facilities Services, Inc. is seeking a Call Center Supervisor to lead a team of customer service representatives responsible for frontline telephone support for ECSC contracted customers, providers, and technicians.
You will monitor performance, coach staff, and collaborate with Account Management to meet customer expectations and service levels. The ideal candidate has prior call center leadership and flexible scheduling experience.
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