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Customer Service Representative - Bilingual Spanish, Healthcare

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: Maximus
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 19.16 USD Hourly USD 19.16 HOUR
Job Description & How to Apply Below
Job Description

General information

Job Posting Title

Customer Service Representative - Bilingual Spanish, Healthcare

Date

Wednesday, June 17, 2026

City

Phoenix

State

AZ

Country

United States

Working time

Full-time

Description & Requirements

Location:

On-site in Phoenix, AZ
Starting Pay: $19.16/hr. plus potential bonus opportunities

Schedule:

Limited-Service Full-Time positions available

Site

Hours:

24/7 center; the targeted start date, hours, and schedule are discussed with recruiter

Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.

Make a Difference and Empower People to Navigate Healthcare with Confidence

Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.

You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.

Pay & Benefits

We provide a competitive package designed to support your success both inside and outside work:

- Competitive Compensation:

  • $19.16/hr. base pay + 10% shift differential
  • Potential to earn additional bonus incentives for eligible employees increasing overall compensation

- Comprehensive Insurance Coverage:
Company-paid medical coverage

- Tuition Reimbursement:
Support for ongoing education and development

- Future Planning: 401(k) with company match

- Paid Time Off Package:
Paid time off, sick leave & 11 paid holidays

- Maximus Wellness Support:
Employee Assistance Program (EAP), wellness resources, and employee discount programs

- Work/Life Balance Support:
Flexible schedules that meet your lifestyle

- Career Growth: A supportive environment with development and promotional opportunities

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