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Facilities Call Center Operations Supervisor

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: EMCOR Facilities Services
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

EMCOR Facilities Services in Tempe, AZ is seeking a Call Center Supervisor to lead a team of customer service representatives. You will monitor performance, coach staff, and coordinate with Account Management to meet service standards.

The role requires strong MS Office skills, advanced Excel, and prior management experience overseeing 8–10 CSRs; bilingual Spanish/English is a plus. Willingness to work a flexible schedule including weekends and nights.

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