Customer Care Specialist: Tracking & Resolution
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-08-26
Listing for:
DHL Air (UK) Ltd
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
DHL Express is seeking a Customer Care Advisor to provide quality track-and-trace services to customers and the DHL network, resolving issues and meeting performance standards. The role covers inquiries by phone, email, fax, website, or in person.
The position requires a minimum of 2 years in a call center or similar environment, strong communication skills, and proficiency with Microsoft Office and DHL systems (CSV, SPARK, NTPS, CSP, EMT).
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