Tool Room Supervisor

Job Summary

In this role you will supervise production, maintenance, and repair of all injection molds at the West Tempe location. The scope of this job includes but is not limited to assurance of efficient personnel and equipment use, providing injection mold design guidance, scheduling toolroom workload, preparing mold repair cost estimates, guiding the apprenticeship program, occasional troubleshooting in or out-of-plant tooling/assembly/fixtures, and making recommendations for improvements to injection molds.

• Supervise and direct tool room activities related to the repair/maintenance of tools, fabrication of new components, and new item development.
• Consult with Tooling Manager to ensure efficient departmental personnel and equipment scheduling.
• Train new toolroom personnel during their orientation period.
• Support all departments requesting guidance on tooling related issues.
• Work with the Tooling Manager on cost estimates for mold damage, equipment repairs, and delivery of components.
• Develop and maintain effective organization to meet short and long–term requirements.
• Evaluate assigned personnel, promptly submit required personnel reports, recommend required action (e.g., salary change, promotion, discharge).
• Safeguard samples, confidential information, and personnel records.
• Promote a safe work environment, maintaining adequate knowledge of safety rules and regulations relevant to toolroom.
• Provide a "Customer Service" attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
• Conform with and abide by all regulations, policies, work procedures, instruction, and all safety policies.
• Exhibit regular, reliable, punctual, and predictable attendance.
• Perform other duties as assigned based on business needs.

• High School or equivalent (or equivalent experience).

• 5–8 years of experience.
• Hands‑on tooling experience.
• Complete working knowledge of all molding processes in the plant as it relates to tooling.
• Demonstrate knowledge of variability, numerical reasoning, and computer applications.

• Bachelor’s in engineering preferred or 5–8 years of relevant experience.
• Project management experience.
• Management experience.
• Complete working knowledge of MS Office.
• Experience working with Solid Works 2D and 3D.
• Able to be aware of all relevant SOPs as per Company policy, GDP, GMP, and ISO Standards as they are related to the position covered by this Job Description.
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
• Able to comply with the company’s safety policy at all times.

Up to 13 business days per year (approx. 5% of total work time).

Medium–exerting up to 50 lb (22 kg) of force occasionally and/or up to 20 lb (9 kg) of force frequently, and/or up to 10 lb (4 kg) of force constantly to move objects.

• Manufacturing facility houses plastic injection molding machines; must tolerate fumes and particulate generated from various plastics.
• Work areas are equipped with adequate lighting, cooling/heating, and equipment in good working condition.
• Must work constructively in an environment that may be stressful due to competing resources while maintaining company confidentiality.
• Must be able to work a scheduled work week, plus overtime and/or irregular hours as required to complete assignments.
• May stand or sit for extended periods of time; may transport oneself to and from other areas of the facility and travel to other divisions when necessary.
• Must have good visual acuity and be able to distinguish color differences for product and safety issues, with or without corrective lenses.
• Must be able to lift a minimum of 25 lb (11 kg).
• While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear.
• Employee is occasionally required to sit and use hands to handle, feel objects, tools, or controls.
• Reach with hands and arms as well as stoop and kneel.
• Employee must be able to lift and/or move up to 10 lb (4 kg); occasionally lift and/or move up to 50 lb (22 kg).
• The noise level in the work environment is usually moderate to loud.
• Occasional travel to vendors may be required.

West is an equal‑opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.