Lab Tech; Part Time; Northern

Lab Tech (Part Time) (Northern) — Rio Salado Community College

Job

Location:

Rio Salado Community College

Full/Part Time:
Part Time

Regular/Temporary:
Temporary

Hourly Rate: $14.70 per hour

Not Eligible for Benefits:
This is a part-time, temporary position not eligible for benefits.

Provides in-person, front-line student support in a computer classroom/lab for diverse adult education students. Assists and guides students with log-in support for learning platforms, email, technical troubleshooting, and related computer usage matters. May also perform related data entry functions using program databases and spreadsheets. Must demonstrate patience and the ability to develop a positive rapport with a diverse population of adult education students.

Also provides in-person administrative and technical support for instructors.

• 50% - Supports students and instructors in a computer-equipped classroom; resolves log-in issues; guides student use on multiple learning platforms; maintains logs and data spreadsheets; troubleshoots equipment and software issues; supports student registration process
• 25% - Collaborates with instructors, staff, and managers to support student success; provides appropriate hands-on workshops as needed; monitors laptop checkout procedures and laptop inventory; reports technical issues; ensures secure storage of equipment
• 25% - Assists with data entry and other related tasks in support of operations at the location

• A. High School Diploma or equivalent
• B. Demonstrated proficiency with technology use, computer programs and software (e.g., MS Office, Google, databases, online learning platforms)
• C. Experience in customer service environment, demonstrating support and building positive rapport
• D. Effective written communication and organizational skills
• E. Demonstrated ability to establish cooperative working relationships and work effectively on a team while performing assigned duties

• A. Associate's degree
• B. Prior experience in an educational environment assisting students and/or instructors with technology needs

May be required to travel to various locations; may be required to work various hours and shifts.

This position will be located at: RSC Northern - 1715 W. Northern Ave., Phoenix, AZ 85021

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date:
Open until filled

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states:
No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial…