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Academic-Retention Coordinator

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: Arizona State University
Full Time position
Listed on 2026-03-01
Job specializations:
  • Education / Teaching
    Education Administration, University Professor, Academic
Salary/Wage Range or Industry Benchmark: 58000 - 63500 USD Yearly USD 58000.00 63500.00 YEAR
Job Description & How to Apply Below
Position: ACADEMIC-RETENTION COORDINATOR

Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications

Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary

Represents college/department as a primary contact. Serves as a consultant to leadership on academic policies, plans, and objectives. Drives college/department initiatives with a holistic perspective of larger university wide priorities. May regularly interact with key internal and external stakeholders.

Job Description

The School of Electrical, Computer and Energy Engineering (ECEE) at Arizona State University is seeking a dedicated Academic Success Retention Coordinator focused on undergraduate student retention. This position plays a key role in supporting student success through academic advising, retention initiatives, and coordination of ASU 101-EEE courses. The coordinator will serve as the unit’s expert on retention strategies, systems, and processes, and will report to the Tempe campus advising manager.

Position

Salary Range

$58,000 - $63,500 DOE

Academic Advising
  • Provide individualized and group advising to ECEE undergraduate students via in‑person, phone, email, and video conferencing.
  • Support student success and timely graduation by addressing academic concerns and making appropriate referrals to university resources.
  • Communicate university, college, and school policies and procedures clearly to students.
  • Utilize advising tools and software to monitor progress and support student success.
  • Collaborate with academic departments and student services across ASU to ensure comprehensive support.
  • Maintain accurate and timely student records and communications.
  • Identify students at risk of leaving the major or college and develop targeted outreach strategies.
  • Analyze retention data using university systems such as Analytics and Salesforce.
  • Partner with the Associate Director in Academic and Student Affairs (ASA) to design and implement retention campaigns and follow‑up plans.
  • Train advisors on retention systems, tools, and best practices.
  • Develop transition advising strategies to support students changing majors or transferring into/out of ECEE.
ASU 101-EEE Course Coordination
  • Ensure sufficient ASU 101 sections are offered each semester to serve all first‑year students and recruit faculty and student leaders for each class.
  • Facilitate communication of ECEE‑specific initiatives, events, and resources to instructors and section leaders.
  • Collaborate with faculty and advisors to annually update and enhance the ASU 101 curriculum based on ASA guidelines.
  • Organize and lead annual training session for ASU 101 faculty and staff.
Desired Qualifications
  • Experience building and modifying Canvas shells
  • Experience giving presentations or leading first year success classes
  • Experience advising undergraduate students from diverse backgrounds
  • Experience advising students in STEM majors
  • Experience running reports and using data to make informed decisions regarding student outreach and retention
  • Experience working with at risk student populations
  • Experience collaborating with a diverse constituency of faculty, staff, and students
  • Experience with Salesforce case management
  • Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts.
  • Ability to clearly communicate verbally, read, write, see and hear to perform essential functions.
  • This position receives regular review of objectives.
Department Statement

At the Ira

A. Fulton Schools of Engineering, we are delivering a world‑class learning experience for our students and advancing research and innovation — all  Fulton Schools research enterprise leads use‑inspired research and key national initiatives, including the Southwest Advanced Prototyping Hub, accelerating microelectronics and workforce development for the Department of Defense.

The Fulton Schools of Engineering follows a framework of values designed to distinguish our practice and guide daily decisions in our academic, research,…

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