Testing Technician Avondale ; Part-Time

Testing Technician Avondale Location (Part-Time)

Job : 322418
Location: Rio Salado Community College
Full/Part Time: Part-Time
Regular/Temporary: Temporary
Hourly Rate: $15.618 per hour
Not Eligible for Benefits: This is a part-time, temporary position not eligible for benefits.
Work Schedule: Hours:
Monday-Thursday, 9am-9pm;
Occasional Fridays and Saturdays, 8am-5pm;
Morning and Evening shift may be available. Hours vary, not to exceed 19.5 hours per week.

Job Summary

Provides a high-level of customer service to students and community members by administering a variety of academic, career, and certification assessments at the Rio Salado College Avondale Testing Center. This position follows strict policies and procedures for online test administration and provides technical support to customers and team members in person, phone and email.

• Administers a variety of academic, career, and certification assessments to students and community members using various online systems and software while providing a high-level of direct customer service. Acts as the official test proctor for these exams, follows strict policies and procedures, maintains confidential testing records, databases, exams, and reports, all while working in a team environment. Supports the Avondale Student Services Specialist/Technician in ensuring a secure and appropriate testing environment.
• Assists with technical troubleshooting; provides technical support to students, candidates, and other team members. Utilizes various communication methods to correspond with Faculty, outside departments, and external companies regarding testing issues.
• Provides general and specific information to students, Faculty, and the public regarding the operation of the testing center. Maintains office systems and procedures; provides general clerical assistance, including answering phones, greeting/directing student/customer traffic. Other duties as assigned.

High School Diploma or GED.

• Experience providing effective and courteous customer service.
• Experience working with computer applications and software.
• Experience establishing and maintaining cooperative working relationships with diverse backgrounds and cultures.

This position may require some evening or weekend hours, prolonged periods of viewing a computer screen, and lifting up to 20 lbs.

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or Part-Time employment (must include number of hours worked).
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date: Open until filled.

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination…