Part Time - Student Learning Facilitator - Front Desk Receptionist

Position: Part Time - Student Learning Facilitator I - Front Desk Receptionist
Part Time - Student Learning Facilitator I - Front Desk Receptionist

Job : 322220
Location: Rio Salado Community College
Full/Part Time:
Regular/Temporary: Temporary

Hourly Rate

$14.70 - $22.00/per hour, DOE

Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.

Work Schedule

Mon
- Sat, 5-19.5 hours/week, evening and weekends

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Job Summary

Tutoring Department front desk receptionist. This position be a point of contact for students/faculty/guests at the Tempe Tutoring location. Provide support to staff, tutors, and students. Answer emails, phone, transfer calls and take accurate messages. Create tutoring appointments, help student connect with tutors in-person or online. Help visitors by directing them, answering their questions politely. Provide basic technology support to student and tutors;

help student/staff log in and virtual meetings; assist with projects; filing; office cleaning and organizing. To best serve the students, department, and college, this position requires a physical presence on campus.

Essential Functions

60% - Provides service support for the Tutoring Department; greets student, staff, faculty, and guests; answers emails, phone calls, and schedules tutoring appointments; check in/out students; and organizes data for review and maintain accurate records

20% - Provides basic technology support; helps student and staff sign-in to lab computers, navigating through Rio Learn, starting virtual meeting (Webex, Google Meet). sign-in to LMS, staff sign

10% - Provides academic support for students; directs student to proper resources to enhance the students' learning experience; attends department meeting and trainings

10% - Maintains tutoring area clean and organized; creates IT tickets to maintain printer and computers working properly; performs other related duties as assigned

Minimum Qualifications

A. Detail orientated, self-directed, excellent problem-solving skills
B. Excellent communication skills; good phone and email etiquette
C. Basic computer skills including MS Office and Google Workspace; enter and retrieve information from databases and/or other record keeping systems
D. Previous customer service experience within an office environment
E. Work well independently and be self-motivated
F. Flexible schedule: weekend and evening shift available

Special Working Conditions

May require prolonged periods of viewing a computer screen

How to Apply

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet…