Instructional Design and Technology Lead

Job Description/Summary

Sonoran University of Health Sciences seeks a collaborative and solutions-oriented Instructional Design and Technology Lead to support faculty in the delivery of high-quality learning experiences across online and on-ground programs. This role serves as the operational lead for instructional technology and design at Sonoran, helping faculty effectively use the university's learning management system and related educational technologies while ensuring courses meet institutional standards for quality, innovation, usability, and accessibility.

Reporting to the Associate Vice President of Program Innovation this position partners closely with faculty, IT, and academic leadership to support course development, maintenance, and continuous improvement within Sonoran's learning management system, Canvas. The role leads course quality assurance processes, coordinates course updates and technical implementation, and collaborates with external instructional design consultants and Subject Matter Experts to support new program development and major course redesign initiatives.

In addition to supporting existing practices and standards, the role contributes to the ongoing improvement of course design and instructional technology practices across the university. This includes identifying emerging educational technologies, deploying responsible applications of artificial intelligence, and helping faculty explore practical ways these tools can enhance teaching, learning, and course management.

This position offers an excellent opportunity for an early-to-mid career professional to deepen expertise in instructional design and educational technology while contributing meaningfully to the quality and effectiveness of the university's learning experiences. The successful candidate will be an engaged member of the Sonoran University community, supporting the institution's mission, vision, and core values while maintaining high ethical and professional standards.

Key Responsibilities

Educational Technology Support

• Serve as a primary resource for faculty on the effective use of instructional technologies, including Canvas LMS, Panopto, Zoom, MS Teams, and other course delivery tools.
• Provide responsive troubleshooting and support for instructional technology issues in both online and on-ground learning environments, escalating issues to IT when appropriate.
• Support system integrations and course operations, including syllabi management, course evaluations, and coordination between systems such as Jenzabar, Canvas, Zoom, and Panopto.
• Develop and maintain documentation, SOPs, and training resources to support faculty use of instructional technologies and course tools.
• Monitor emerging trends in educational technology, including artificial intelligence, and contribute to identifying opportunities to responsibly integrate AI tools into instructional design, course development, and faculty workflows.
• Assist with ensuring existing and new courses meeting current accessibility standards.

Quality Assurance and Maintenance

• Conduct quality assurance reviews of all courses to ensure courses are fully prepared for student access prior to start of each new quarter.
• Maintain course structures and organization within Canvas in alignment with university standards, policies, and instructional best practices.
• Coordinate and implement course updates in collaboration with faculty and Program Directors, including revisions to modules, assignments, multimedia content, and course navigation.
• Monitor course readiness across programs and proactively address technical or structural issues that could impact the student learning experience.

Instructional Design and Support

• Provide practical instructional design guidance to faculty on course organization, learning activities, and assessment strategies.
• Assist faculty in translating subject matter expertise into clear, student-centered course materials.
• Deliver training and workshops to faculty to strengthen effective use of instructional technologies and course design practices.
• Support faculty in implementing substantive course updates or redesign efforts when needed.

Instructional Support Coordination and External Partner Liaison

• Lead Sonoran's Instructional Support Team (IST)
• Serve as the primary liaison with external instructional design consultants supporting new program development and major course or program redesign initiatives.
• Coordinate the integration of externally developed course materials into the LMS to ensure consistency with institutional standards.
• Collaborate with academic leadership to identify opportunities to strengthen course quality, accessibility, and instructional technology practices across programs.

Qualifications

Required Qualifications

• Bachelor's degree in Instructional Design, Educational Technology, Learning Sciences, or a related field.
• Experience supporting instructional design, educational technology, or course development in higher education.
• Experience with the Canvas learning…