Academic Success Advisor

Academic Success Advisor

Provides direct student-facing support to undergraduate students enrolled at the university. Utilizes a wide range of software, student development theory, and retention-focused strategies. Working under direct supervision to support students by performing specific, articulated goals and outcomes.

The Department of English is seeking an enthusiastic, team-oriented and engaged Academic Success Advisor to support the success of immersion and online undergraduate students. This position reports to the Assistant Director of Academic Services and works collaboratively to promote the academic success, retention and timely graduation of undergraduate students through a range of in-person and virtual academic advising and support strategies.

Position Salary Range: $48,000-$50,000; DOE

• Provides 1:1 academic advising using a variety of modalities, including in-person, Zoom, phone and email.
• Regularly interacts with students in support of academic success and engagement, as well as progression toward degree completion.
• Proactively monitors student academic performance through a variety of reporting tools, including e-Advisor, Salesforce, People Soft and DARS.
• Participates in outreach efforts to identify and assist students needing intervention.
• Assists students in resolving academic issues; makes appropriate and timely referrals to applicable student services.
• Serves as a college/department liaison to current and prospective students, faculty, staff and external groups on issues related to student success.
• Collaborates with academic units and student service departments to facilitate comprehensive student support.
• Attends and participates in staff meetings, professional development trainings and other student support-related meetings.
• Maintains accurate student electronic records and timely student response.
• May perform other duties as assigned.

• Master's degree in a field appropriate to the area of assignment.
• Experience advising or providing related student services in higher education.
• Evidence of effective written and verbal communication skills.
• Evidence of strong organizational and time-management skills.
• Experience in establishing and maintaining effective working relationships with peers, faculty, staff, students, administrators and others.
• Experience with MS Office applications (Word, Excel, Outlook);
  People Soft, DARS, Salesforce.

• Activities are performed in an environment-controlled office setting, subject to extended periods of sitting, keyboarding, and manipulating a computer mouse (75%)
• Frequently required to stand for varying lengths of time and travel moderate distances to perform work (25%).
• Regular use of standard office equipment, including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds

Driving is not required for this position.

Location:

Campus:
Tempe

Funding:
No Federal Funding

Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

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To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important:
Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with…