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Senior Call Center Training Leader & Instructional Designer

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: AssistRx
Apprenticeship/Internship position
Listed on 2026-08-17
Job specializations:
  • Education / Teaching
    Training Instructor / Specialist, Learning & Development Specialist
Salary/Wage Range or Industry Benchmark: 95000 - 125000 USD Yearly USD 95000.00 125000.00 YEAR
Job Description & How to Apply Below

Assist Rx, a healthcare-focused company, seeks a Senior Learning Specialist & Instructional Designer to lead high-volume call center training. You will mentor trainers, set training standards, and own the onboarding and upskilling strategy while supporting Sales and Support Services as needed.

You will design rapid ramp programs using ADDIE and modern AI-enabled tools, ensuring scalable content across cohorts and maintaining content quality and consistency.

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Position Requirements
10+ Years work experience
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