Lead Security Technician

Summary

Installs, maintains and repairs physical security solutions including intrusion detection, IP‑based closed‑circuit television (CCTV), access control and intercom systems. Monitors daily activities of installation and service technicians.

• Schedules and performs field installation and service work.
• Plans department delivery activities; defines functions and responsibilities for technicians.
• Provides assistance with responses to RFBs, RFQs, RFPs and RFIs.
• Performs and directs research regarding potential projects and admittance to bid proposal lists.
• Assists in maintaining a positive financial posture for the department, requiring prudence in making decisions with respect to field work.
• Maintains manpower projections for projects.
• Assists with budgets and anticipating growth needs.
• Oversees maintenance and inventory of company assets, including tools and vehicles.
• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization’s values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis to ensure adherence in a manner that reflects honest, ethical, and professional behaviors.
• Conducts and/or attends training/safety meetings; supports all directives and requirements regarding OSHA.
• Supports and conducts self in a manner consistent with customer service expectations.

This job has limited supervisory responsibilities with respect to daily delivery activities of field technicians.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

• Education:
  
  Associate’s Degree in Information Technology, Electronics or equivalent.
• Experience:
  
  3 years relevant work experience in positions of increasing complexity and responsibility, including:

• Installing CCTV, card access panel, security camera and digital recorders for commercial businesses.
• Hardwiring of low‑voltage electrical systems including all standard cable mediums.
• Repair work of card access and CCTV, including troubleshooting, tracing, repairing, replacing wires and equipment.
• Working knowledge of Windows Operating Systems, TCP/IP, SQL, internet and electronic testing equipment.
• Understanding of LAN/WAN topologies, cabling standards and components.
• Business development, marketing and sales techniques.
• Technical documentation and electrical blueprints interpretation.
• Extensive knowledge of low‑voltage applications and security system product knowledge.
• Knowledge of personal computers, printers, Microsoft / Windows AD administration, switches and networking.
• Proficient use of all Microsoft Office applications and Windows operating systems.

• Certifications (one or more of the following):
• Cisco Connected Physical Security Specialist
• Milestone Advanced Certification for XProtect Enterprise and Corporate
• Ocularis Basic (On‑Net Surveillance Systems Inc. (OnSSI))
• iPro Certified Reseller (Panasonic iPro)
• Other relevant certifications

• Other
  
  Skills and Abilities:
• Excellent verbal and written communication skills.
• Available to work occasional extended hours, occasional travel and assignments to on‑call status.
• Attention to detail and quality assurance.

The employee is required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Accept medical testing as a condition of assignment and maintain a valid driver’s license at all times.

Hourly Compensation Range: $25/hr. to $34/hr.

Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value inclusion and belonging at our company.