Electro-Mechanical Maintenance and Controls Engineer - Express Scripts

Automation Engineer Lead Analyst

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Help us architect the future of pharmacy automation. This role is for a hands-on technical leader who enjoys solving complex problems, thinking strategically, and staying closely connected to the systems and teams that keep operations running. As a Maintenance and Controls Engineer, you will play a critical role in ensuring the reliability, performance, and continuous improvement of advanced pharmacy automation equipment in a high-volume, regulated environment.

Cigna is a global health service company dedicated to improving the health, well-being, and peace of mind of those we serve. We care deeply about career growth and development, offering opportunities to learn, innovate, and make a meaningful impact. Here, your expertise helps shape the future of healthcare while you continue to grow professionally.

• Lead advanced maintenance, troubleshooting, and repair of automated pharmacy equipment using electrical, mechanical, pneumatic, and control system schematics.
• Ensure high reliability and uptime of pharmacy automation systems, facility infrastructure, and supporting utility systems.
• Analyze system data and reporting outputs to identify trends, diagnose root causes, and implement permanent corrective actions.
• Monitor and improve Mean Time Between Failures (MTBF) for electro-mechanical equipment and associated software control systems.
• Troubleshoot, install, service, and repair automated production equipment, including robotics, PLCs, electrical controls, and software interfaces.
• Provide expert technical support for robot- and PLC-based hardware and software systems.
• Execute preventive, corrective, and emergency maintenance work orders in alignment with operational priorities.
• Partner with developers, production engineering, and vendors to implement new processes, equipment enhancements, and system improvements.
• Recommend design and process improvements to enhance equipment quality, performance, safety, and maintainability.
• Perform routine inspections, maintenance rounds, and diagnostics to identify early signs of degraded system performance.
• Document all preventive, corrective, and emergency maintenance activities accurately within the Computerized Maintenance Management System (CMMS – Maximo).
• Serve as the senior technical point of contact for junior technicians, providing guidance on maintenance activities, upgrades, installations, and spare parts management.
• Support continuous improvement initiatives through root cause analysis, technical expertise, and cross-functional collaboration.
• Participate in on-call rotation
• 2nd Shift
  - Monday
  - Thursday - 2:30 PM to 1:00 AM

• High School Diploma or equivalent.
• Minimum of six years of experience in automation engineering, maintenance, or a closely related technical field.
• Hands-on experience maintaining and troubleshooting high-volume automated or pharmaceutical production equipment.
• Strong mechanical and electro-mechanical troubleshooting skills.
• Proficiency with PLCs, I/O, field devices, robotic systems, and electrical controls.
• Experience using Computerized Maintenance Management Systems (CMMS) to manage work orders and maintenance data.
• Working knowledge of preventive and predictive maintenance practices.
• Ability to work evenings, weekends, and participate in on-call support as needed.
• Willingness to travel occasionally to other sites or facilities.

• Associate's or Bachelor's degree in Engineering, Automation, Electronics, or a related field.
• Experience with RSLogix, Device Net, and Control Net systems.
• Experience in OSHA 1910 safety standards and regulated production environments.
• Training in root cause analysis and total quality methodologies.
• Prior experience mentoring or leading technical teams.
• Advanced experience with Verint V15 Recording and…