Community Manager

Company:
Gamers Guild Location:
Tempe, AZ and Phoenix, AZ Job Type: Full-Time

Gamers Guild AZ is a company based on a simple idea: creating a safe, inclusive, and fun gaming space for EVERYONE, but specifically (due to it frequently not being so) minors, LGBTQ, persons of color, and women. We have a Code of Conduct in our stores that we expect everyone to follow and strongly enforce.

Gamers Guild AZ is proud to be a Certified Neurodiverse Workplace (CNW) accredited by the International Board of Credentialing and Continuing Education Standards (IBCCES).

Our Vision is to constantly improve our services, offerings, and community support while achieving the growth and stability necessary to offer new locations to a wider number of people. Ultimately, we hope to see a Gamers Guild in every city in North America: all united in their love of safe & fun gaming for all!

We are seeking an energetic, organized, and community-focused Events and Community Engagement Manager to help grow and nurture the rapidly expanding Gamers Guild community. This role centers on designing, planning, and executing non-gaming related events , supporting the Events Manager , and creating meaningful engagement opportunities through a variety of community-driven programs.

You will play a key role in ensuring our community stays active, engaged, and excited—both within our physical location and across the country through digital platforms like Discord.

• Event Planning and Execution
  • Design, Plan, coordinate, and Execute non-gaming events and holiday celebrations (e.g., movie nights, trivia contests, art shows, workshops, seasonal festivals).
  • Collaborate with the Events Manager to support larger gaming-focused and hybrid events.
  • Manage event logistics including scheduling, promotions, supplies, and set-up/tear-down operations.
  • Create post-event reports to evaluate success and gather feedback.
• Community Engagement
  • Develop and maintain strong relationships with community members through regular interactions both in-person and online.
  • Conduct community survey initiatives to assess interests, satisfaction, and suggestions for improvement.
  • Moderate and maintain a positive environment within our Discord server , including responding to inquiries, enforcing the Code of Conduct, and fostering productive discussion.
  • Drive and manage community initiatives such as:
    • Painting contests
    • T-shirt design competitions
    • Guildkin Program (community member recognition, mentorship programs, or similar)
    • Anniversary Party
    • Quarterly Community Ambassador and CoCC Appreciation Social
    • Charity Outreach Program
• Program Management
  • Collaborate with the marketing team to promote events, contests, and programs via social media, newsletters, and Discord.
  • Source prizes and incentives for contests and community initiatives.
  • Create and implement recognition systems to celebrate active, helpful, and creative community members.

Commitment to Our Code of Conduct:

At Gamers Guild, we prioritize creating an inclusive and respectful environment for all customers and employees. Our Events and Community Engagement Manager must believe in, uphold, and reflect our Code of Conduct, ensuring that our internal brand messaging remains welcoming, ethical, and aligned with our community standards. (Read more at  )

• 1–3 years of experience in community management, event coordination, or a related field.
• Strong organizational skills with the ability to juggle multiple important projects simultaneously.
• Excellent interpersonal and communication skills, both verbal and written.
• Experience with Discord server management and online community moderation tools.
• Self-starter with a proactive attitude towards problem-solving and project execution.
• Passion for gaming culture and community building (gaming knowledge not required but a plus).
• Strongly prefer local experience and access to groups who may be interested in our space for new events and hosting at North Phoenix.

• Creative Freedom: Bring your ideas to life in a fun and passionate industry. Innovation is absolutely…