Document Administration – Collateral Specialist II; On-site

Document Administration – Collateral Specialist II (On-site) page is loaded## Document Administration – Collateral Specialist II (On-site) locations:
AZ, Tempetime type:
Full time posted on:
Posted Todayjob requisition :
R9378## Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.## We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.# Primary Function The Document Administration Collateral Specialist II is responsible for receiving, cataloging, and shipping requested collateral and/or servicing documentation or full physical files to 3rd party firms, 3rd party document custodians, and/or 3rd party vendors.

The Document Administration Collateral Specialist II communicates heavily with vendors, custodians and servicing and originations partners to facilitate all collateral requests in a timely manner.

The Document Administration Collateral Specialist II is expected to have an intermediate working knowledge of all systems, investor requirements, custodial and archive processes.  They should be able complete their workload with limited input from supervisors while acting as a resource for more junior team members.# Principal Duties:
* Ensure requested documentation is accurately completed within specific task SLAs.
* Request collateral files from investor designated document custodians to ensure that all needed documentation is obtained (within specific SLAs) to efficiently process Loss Mitigation, Bankruptcy and Foreclosure proceedings.
* Identify and cure collateral exceptions for delivery, sales, and certifications.
* Address inquiries from vendors, investors, Portfolio Managers, etc. professionally and in a timely fashion.
* Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs.
* Update and annotate all actions/follow-ups processed on loans in all appropriate systems.
* Prepare required reporting – management, investor, vendor, etc.
* Update Mortgage Electronic Records System, Inc. (MERS) database to ensure adequate reporting of changes in mortgage servicing rights and beneficial ownership interests in loans serviced by SMS.
* Update and maintain real-time inventory of received physical collateral and servicing files.
* Update and maintain real-time inventory of images of documents contained within the physical collateral and servicing files received.
* Identify, process, catalog/inventory and prepare shipments of any requested documents (Assignments of Mortgage, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, etc.) or full collateral/servicing files for loans serviced by Shellpoint Mortgage Servicing with various levels of complexity.
* Ensure requested collateral files and/or specific documents are accurately processed within the inventory system within predefined SLAs.
* Review and process exception reporting at various stages of the inventory and check-in/check-out process.
* Complete monthly inventory audits with custodians, file centers and the onsite file room.
* Performs related duties as assigned by supervisor.
* These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked ( ) as essential on-site may still require partial on-site work to perform the role satisfactorily.*#

Education and Experience
* High school diploma or equivalent, required.
* Associates or bachelor’s degree preferred.
* 2-4 years’ experience in Document Administration or Mortgage Servicing or similar field.
* Prior year performance evaluation of 3.3 or better.  (Internal candidates only)
* Direct Supervisor recommendation.  (Internal candidates only)# Knowledge, Skills, and Abilities
* Intermediate understanding of mortgage servicing and originations – Post Closing, Loss…