Cash Application Specialist

The Cash Applications Specialist II will perform various financial and administrative duties and assignments in support of cash receipts and cash application, working in conjunction with the billing and credit/collections departments.

• Oversee the timely and accurate application of the company’s cash receipts in a fast‑paced goal‑oriented finance department.
• Process credit card transactions and issue refunds.
• Resolve non‑standard transactions.
• Identify and implement process improvements.
• Perform other assigned tasks and duties necessary to support billing, collections, and accounting departments.
• Communicate and follow through effectively with both internal and external customers on a timely basis.
• Ensure accurate application of cash receipts between multiple entities, including inter‑company accounting.
• Work closely with collectors on unpaid invoices, over payments, and unapplied/misapplied checks.
• Contact customers to identify unapplied cash receipts.
• Meet defined departmental goals and metrics.
• Collaborate with Billing Department and Collections to resolve billing issues.
• Interact regularly with other departments and offices within the organization.

• Requires high attention to numerical detail.
• Requires ability to communicate verbally.
• Requires ability to work at a computer station.
• Office environment with keyboard activities, lifting no more than 20 lbs, sitting, walking, and general office duties.

• Associates degree in accounting or equivalent accounting experience.
• 3+ years of general office experience in accounts receivable procedures and general accounting.

• Good organizational, math, and communication skills.
• Initiative‑taking ability to prioritize and manage a variety of responsibilities.
• Computer literate – PC skills with knowledge of spreadsheet applications.
• Ability to adapt to an ever‑changing role as new technologies emerge.
• Excellent Excel skills and attention to detail; goal‑oriented. VLOOKUP knowledge is a must.
• Experience with Oracle is a plus.
• Commitment to excellent customer service.
• Excellent written and verbal communication skills.
• Positive attitude and willingness to learn new processes.
• Ability to work in a fast‑paced environment.

NOTE:

This job description is not intended to be all‑inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity and/or expression, age, disability, genetic information, citizenship status, military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.