Document Administration – Title Specialist III; On-site

Document Administration – Title Specialist III

Primary Function

The Document Administration – Title Specialist III is responsible for reviewing, preparing, executing, and recording mortgage documentation to ensure clear chain of title of loans serviced by Newrez/Shellpoint Mortgage Servicing (SMS). They work directly with borrowers, clients, investors, and servicing/originations partners to review and evaluate requests, abstract land records, available collateral and originations documents and investor/client/guarantor servicing guides to ensure the appropriate documents are prepared, recorded, or filed.

Responsible for

• Communicating with borrowers, legal, compliance, custodians and servicing and originations partners to facilitate all serving document related needs in a timely manner.
• Mastering all aspects of the function and think critically about the process to solve novel issues as they arise.
• Having an advanced working knowledge of all systems, investor requirements, mortgage documents and land records abstracting.
• Providing feedback to senior team members and leadership about possible issues.
• Completing workload with limited input from supervisors while acting as a resource for more junior team members.

Principal Duties

• Review/abstract land records, title reports and available mortgage related documents to determine documents needed to perfect security interest, transfer ownership, or complete a borrower requested land transaction (Assumption, Partial Release, Subordination).
• Identify, process, and prepare required documents (Lien Release, Assignments of Mortgage, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, Partial Releases, Modifications, Legal Description Corrections, Assumptions, Subordinations, Corrective Documents, etc.) for loans serviced by Newrez/Shellpoint Mortgage Servicing with various levels of complexity.
• Review prepared loan documentation to ensure thoroughness, accuracy, and completeness with documentation standards within specific task SLAs.
• Address inquiries from vendors, investors, Portfolio Managers, etc. professionally and in a timely fashion.
• Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs.
• Update and annotate all actions/follow-ups processed on loans in all appropriate systems.
• Prepare required reporting – management, investor, vendor, etc.
• Complete bulk updates to the Mortgage Electronic Records System, Inc. (MERS) database to ensure adequate reporting of changes in mortgage servicing rights and beneficial ownership interests in loans serviced by SMS.
• Administer and audit MERS system, signing authority, and MERS executed documents to ensure compliance with MERS membership rules.
• Review and process exception reporting at various stages of the inventory and check-in/check-out process.
• Complete monthly inventory audits with custodians, file centers and the onsite file room.
• Performs related duties as assigned by supervisor.

Education and Experience

• High school diploma or equivalent, required.
• Associate's or bachelor’s degree preferred.
• 5+ years’ experience in Document Administration in Mortgage Servicing or similar field.
• Prior year performance evaluation of 3.5 or better.

Knowledge, Skills, and Abilities

• Advanced understanding of mortgage servicing and originations – Post Closing, Loss Mitigation, Bankruptcy, Foreclosure, and REO (Real Estate Owned).
• Advanced knowledge of all servicing systems, image repositories, MERS, collateral tracking systems, custodial systems, vendor systems.
• Advanced knowledge of abstracting land records, reviewing title reports, reading legal descriptions, and surveys/plat maps.
• Advanced knowledge of documents used to perfect security interest, transfer ownership and modify, subordinate, assume or correct existing mortgage documents.
• Advanced knowledge of investor requirements for perfected collateral for delivery, sales, and certifications.
• Advanced knowledge of Foreclosure and Bankruptcy requirements for perfected collateral.
• Ability to handle confidential material in a professional, ethical manner.
• Strong interpersonal skills to build and maintain professional relationships with vendors,…