National Sales Team Banking Consultant; Phone banker Tempe AZ

At U.S. Bank, we’re on a journey to do our best. Helping customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.

• Build relationships by proactively calling existing and potential customers.
• Engage customers via phone, email, chat, virtual and video appointments to provide counsel with a digital‑first mindset.
• Obtain and process customer and account information.
• Demonstrate and educate clients on available deposit and loan products and services.
• Recommend solutions that meet each customer’s unique goals and needs.

• High school diploma or equivalent.
• Four to five or more years of job‑related retail banking experience or a combination of experience and training.
• National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, and ongoing compliance with all legal and regulatory requirements.

• Passion, commitment, and drive to deliver an improved client experience.
• Effective and confident client communication.
• Ability to learn and adapt to new information and technology platforms.
• Experience in financial services and knowledge of products and solutions.
• Cash handling experience.
• Active listening and excellent problem‑solving skills.
• Ability to teach customers how to use digital technology.
• Consistent proficiency in making appropriate recommendations that meet customer needs.
• Thorough knowledge of all applicable bank and branch policies, procedures, and support systems.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

E-Verify: U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.

Applicants will be subject to background checks consistent with applicable local and federal laws and regulations.

Pay Range: $20.00 - $26.39 per hour (may vary by location).