Operations Specialists Job Tempe area,Arizona USA,Finance & Banking

Operations Specialists

Immediate need for a talented Operations Specialists with experience in the Banking Industry. This is a 03+ Months Contract opportunity with long-term potential and is located in Tempe, AZ. Please review the job description below.

Key Responsibilities

Perform duties & responsibilities specific to department functions & activities
Research and resolve routine internal/external and client requests for all ACH account requests and inquiries
Set up client profiles in the ACH Processing System and risk monitoring system
Set up ACH Blocks and Filters requests
Collaboration with internal business partners on ACH Issues as necessary
Provide direct phone and email support for ACH Operations, using effective communication skills to assist internal business partners, corporate clients, and other Financial Institutions
Work closely with the ACH team members on projects, system issues, and training
Support the team in meeting daily deadlines
Participate in miscellaneous projects as assigned by the Manager
Assist in the research and provide solutions to basic operational issues
Provide excellent client service either via email, phone and face to face
Able to work with the public in a pleasant, cheerful, diplomatic manner and project a professional image.
Perform a variety of operational functions technical in nature
Applies acquired job skills and policies and procedures to complete assigned tasks within the Electronic Payments team.

Key Requirements and Technology

Experience:

High School Diploma or higher
Ability to key Data Entry required
High accuracy required
Strong time management skills, ability to prioritize tasks
Prior Financial Services, bank operations experience required
ACH experience preferred
Proficiency in MS Office, Outlook and basic to intermediate excel skills
Ability to learn and comprehend new system processes
Reliability, flexibility, professional etiquette and sound judgment are important
Team Player
Attention to detail
Organized
Problem Solve and basic analytical skills
Ability to work cooperatively
Good verbal/written communication skills

Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.