Money Transfer Payments Analyst

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

The Money Transfer Payments Analyst is responsible for resolving in a timely and accurate manner various types of Money Transfer /Money Market inquiries, USD, and foreign currencies as well as cases requiring compensation payments and/or claims in accordance with established regulations. Ensuring all cases are verified in a timely manner. Responsible for system upgrade testing, enhancements, and various projects relating to system enhancements.

Major Responsibilities:

WORKFLOW MANAGEMENT

* Ensure unit is properly staffed and have the appropriate resources required to satisfactorily fulfilling their daily functional requirements.

* Monitor daily all queues for the investigations section, assist in monitoring ensuring that all work is being handled in a timely manner, including verification of cases.

* Additional MTD/TDOD studies and reporting when and where applicable.

* Participate in testing of new features/enhancements and upgrades of Intellitracs providing feedback to management.

* Attend various meeting relating to system upgrades and enhancements

* System liaison for Intellitracs.

* Provide training to other departments on Intellitracs.

QUALITY CONTROL

* Ensure that all procedures and policies are adhered to.

* Foster and maintain emphasis on our BEST ongoing initiative.

* Development of quality feedback initiatives with staff.

* Provide monthly feedback to ODA departments and front office on improvements to payment from the investigation received.

RISK CONTROL

* Ensure proper and timely escalation on reportable incidence is understood by staff and carried out consistently.

* Ensure that all procedures and policies are adhered to.

* Designated as a Business Continuity Key Staff Member in case of continuity issue.

* Establish monthly sessions with ICRU related to risk regarding investigation from our clients.

Qualifications:

* Preferred one to two years' experience in Money Transfer Investigations.

* Knowledge of payment formatting of the MTcov, PACSCov, and other ISO messages type, a plus.

* System PIM, Intellitracs and GPF payment system, a plus, but not required

* Understand and apply the various rules and regulations governing investigations Wire room functions i.e., BAFT, UCC4A, etc.

* Fundamental understanding of payments formatting, including SWIFT, CHIPS, Fedwire, foreign currency principles.

* Effectively time manage multiple cases of varying difficulty.

* Able to utilize internal & external resources required for the timely resolution of assigned cases.

* Maintain thorough and accurate records, facilitating unit management review.

* Excellent oral and written communications skills.

* Strong practical understanding of payments and investigation and wire room systems (preferable Intellitracs and BESS).

Education:

* Higher education preferred with banking and financial background. Operations back-office industry experience required.

The typical base pay range for this role is between $61K - $77K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance…